Privacy Policy

Introduction

Tax2Go DeSoto ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website tax2godesoto.com or use our services, including our Deduct Smart Recovery program.

Information We Collect

We collect information you provide directly to us when you sign up for our services, fill out forms on our website, or communicate with us. This includes your name, email address, phone number, mailing address, Social Security number or Employer Identification Number, IRS records, tax documents, and payment information.

We also automatically collect certain information when you visit our site, including IP address, browser type, device information, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including preparing and filing tax returns, representing you before the IRS, processing abatement claims, communicating with you about your account, sending you service updates, and complying with legal obligations.

How We Share Your Information

We do not sell your personal information. We share your information only as needed to deliver our services. This includes sharing with the Internal Revenue Service when filing returns, claims, or representing you. It also includes sharing with third-party service providers who help us operate our business, such as our practice management platform, payment processors, and the abatement claim processing partner identified in your IRC 7216 consent form. All third-party providers are bound by confidentiality agreements.

We may also disclose your information if required by law, court order, or to protect our rights or the safety of others.

Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and limited access controls. Tax records and sensitive documents are stored in our secure client portal. While we take every reasonable step to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. You may also opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly. Note that some information must be retained to comply with IRS recordkeeping requirements.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this policy. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: